Privacy Policy

This Privacy Policy outlines how Lalafone collects, uses, protects, and manages the personal information you provide when using our website.
Lalafone is committed to safeguarding your privacy. Any information you provide will only be used in accordance with this Privacy Statement. We may update this policy from time to time, and we recommend checking this page periodically to ensure you are comfortable with any changes.

1. Information We Collect
We may collect the following types of information:

  • Name and payment details
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or promotional offers

2. How We Use Your Information
We collect this information to better understand your needs and provide an improved service. Specifically, your data may be used for the following purposes:

  • To process your orders and manage payments
  • Internal record keeping
  • To improve our products, services, and customer support
  • To send promotional emails about new products, special offers, or updates (only if you have consented)
  • To contact you for market research purposes by email, phone, or mail
  • To personalize your website experience based on your preferences

3. Data Security
We are fully committed to ensuring the security of your personal information. We have implemented appropriate physical, electronic, and managerial procedures to prevent unauthorized access, disclosure, or misuse of your data.

4. Use of Cookies
A cookie is a small text file placed on your device's hard drive with your permission. It helps us analyze web traffic and tailor our website to your needs and preferences.
We use cookies to:

  • Track website traffic using analytics tools
  • Identify which pages are visited most often
  • Improve the user experience based on visitor behavior

Cookies do not give us access to your computer or personal data other than what you choose to share.
You may choose to accept or decline cookies via your browser settings. Please note that disabling cookies may limit your ability to use certain features of the website.

5. Links to Third-Party Websites
Our website may contain links to external websites. Once you leave our site, we do not have control over how those websites manage your data. Therefore, we cannot be responsible for the protection or privacy of any information you provide on such sites.
Please review their respective privacy policies before submitting any personal information.

6. Controlling Your Personal Information
You may choose to limit the use of your personal data in the following ways:

  • Look for an opt-out checkbox when filling out forms on the website if you do not want your data used for direct marketing.
  • If you previously opted in, you may withdraw your consent at any time by emailing or writing to us.

We do not sell, lease, or distribute your personal information to third parties unless we have your permission or are legally required to do so.
With your consent, we may use your information to send you promotional material from third-party partners that we believe may interest you.

7. Access to Your Data
You may request a copy of the personal data we hold about you, in accordance with the Data Protection Act 1998 or applicable data protection laws. To request this, please write to us.
If you believe any of your personal information is incorrect or incomplete, please contact us as soon as possible. We will promptly correct or update the information as required.

For any privacy-related inquiries, data requests, or questions about this policy, please contact us directly via email.